Please print and fill out our repair form. Include it with your shipment!
If you are wondering how much life your glider has left and are in need of an inspection to see overall safety of your glider, an annual is the way to go. We have the space and the tools to put your wing to the test. Annuals include inspection of your glider's overall condition: attachment points, seams, internal and external condition, porosity test, wing clean out, line condition, line break test, riser trim tolerance, stitching, etc. 2 additional line replacements are included in the price of the inspection. Small pin holes and small tears will be patched with rip stop tape. Anything bigger, our techs will call you with options available.
How it Works
Download and print the repair form above, fill it out completely and include it with your shipment. You can use any carrier to send it to the address on the form. So long as the repair form is in the box, there's no need to call in advance, just send it our way! Once your gear arrives, we will send an email to the address listed on the form with arrival confirmation and an updated wait time. Once our repair techs get to your gear, they will look over the whole thing for damage and put together an estimate. If you have marked 'Call with Quote', they will do so and get your approval before completing any work(note the repair cost does not include return shipping charges). If you decide it's too expensive, we will ship it back to you with no repair charge(you will only need to pay for return shipping). If you approve it, we will finish it usually the same day or the next day. If you marked to 'just fix it', we will get to work right away without notifying you of the exact cost.
Once the work is completed, we will put together a return shipping invoice and give you a call or send you an email with your final total. You can pay over the phone via credit card, or PayPal direct to firstname.lastname@example.org. Once payment is received we will ship your gear right out. You can also pick up your gear at our store during business hours.
Pack your wing as small as possible(without damaging the leading edge reinforcements!) and put it in a bag for extra protection. Packing peanuts, bubble wrap, etc. are usually a waste of valuable space in the box. Shipping is expensive, so we recommend shipping in as small a box as your wing can comfortably fit. We don't put insurance on return shipping unless specifically requested on the repair form.
Our typical wait time is about 2 weeks from arrival date, but times can vary from less than a week to over a month. Feel free to call, text, or email us for an updated wait time, but note that it is just an estimate and may not be accurate. Repairs are completed on a first come, first serve basis. Unfortunately we do not offer rush service at this time, so please plan in advance as much as possible. We must have your gear here at the shop to be on our wait list. We appreciate your patience and support!
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Paraglider ANNUAL Inspection
I used this service for the first time and I have to say that it went smoothly despite my living a long distance away and I got my wing a new lease on life without too much pain - though it did cost some $ - well worth it. Communication with staff was nice.